Kristall-Dent
According to our open methodology, this clinic scored 34.2/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #9 of 18 ranked clinics · Last checked: 14 July 2026
Positions by Rating Profile
- Overall Transparency & Trust#934.2/100
- Best for Expatsnot ranked
- Best for Dental Implants#1032.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1120/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Childrennot ranked
Summary
Kristall-Dent is a private dental clinic on Gabdullina 74 in the Bostandyk district of Almaty offering caries treatment, implantology, orthodontics, surgery and aesthetic dentistry with computer tomography and an operating microscope. It holds license 20012459.
Strengths
No categories reached the strength threshold (80%).
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✗ | Dentist names listed [s1] | 0/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos [s1] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✗ | English website version [s1] | 0/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published [s1] | 0/3 |
| ✗ | Cleaning price listed [s1] | 0/2 |
| ✗ | Filling price listed [s1] | 0/2 |
| ✗ | Crown price listed [s1] | 0/2 |
| ✗ | Implant price listed [s1] | 0/2 |
| ✗ | Consultation price listed [s1] | 0/2 |
| ✗ | X-ray / imaging price listed [s1] | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ? | Google rating (Bayesian-adjusted) | 0/6 |
| ? | Google review volume | 0/3 |
| ◐ | Review recency [s1] | 1.5/3 |
| ? | Clinic responds to reviews | 0/2 |
| ✓ | No recurring complaints [s1] | 2/2 |
| ✓ | No suspicious review patterns [s1] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms [s1] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [s1] | 2/2 |
| ✓ | CBCT (3D imaging) [s1] | 2/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery [s1] | 2/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ? | Emergency care | 0/1.5 |
| ✗ | Works with international patients [s1] | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken | 0/2.5 |
| ✓ | Pre-visit consultation possible [s1] | 1.5/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours [s1] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Almaty", "English speaking dentist Almaty", "dental implants Almaty", "emergency dentist Almaty", "Almaty dental clinic for expats".
| ? | Mentioned for: best dentist Almaty | 0/1 |
| ? | Mentioned for: English speaking dentist Almaty | 0/1 |
| ? | Mentioned for: dental implants Almaty | 0/1 |
| ? | Mentioned for: emergency dentist Almaty | 0/1 |
| ? | Mentioned for: Almaty dental clinic for expats | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ? | Dedicated service pages | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. Missing items are penalised.
Clinic operating licence: 20012459 (27.08.2020) [s1]
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Сураев (Dr. Suraev) [s1] | стоматолог, основатель авторской клиники | not published |
Dentists are named, but their professional licence numbers are not published — penalty applied.
Red Flags
- medium Dentists / their licences not listed (-4 pts) — The clinic does not publish its dentists with their professional licence numbers (derived from data).
- low No dentists identified anywhere (-2 pts) — No dentist names published (derived from data).
- low Opaque or bait pricing (-2 pts) — No prices or price ranges published (derived from data).
Red-flag penalty applied: -8 points (capped at -20).
Data We Could Not Verify
- Reputation & Reviews: Google rating (Bayesian-adjusted)
- Reputation & Reviews: Google review volume
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Emergency care
- Communication & Service: Response speed
- Communication & Service: English spoken
- AI & Search Visibility: Mentioned for: best dentist Almaty
- AI & Search Visibility: Mentioned for: English speaking dentist Almaty
- AI & Search Visibility: Mentioned for: dental implants Almaty
- AI & Search Visibility: Mentioned for: emergency dentist Almaty
- AI & Search Visibility: Mentioned for: Almaty dental clinic for expats
- AI & Search Visibility: Structured data on website
- AI & Search Visibility: Google indexing quality
- AI & Search Visibility: Dedicated service pages
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://kristall-dent.kz |
|---|---|
| Phone | +7 705 222 88 80 |
| +7 705 222 88 80 | |
| https://www.facebook.com/kristalldentalmaty/ | |
| Address | улица Габдуллина, 74, Бостандыкский район, Алматы |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://kristall-dent.kz | address, phones, hours, services, tomography, microscope, license 20012459 | 2026-07-14 |
| s2 | https://2gis.kz/almaty/firm/70000001025644603 | listing, positive reviews | 2026-07-14 |
| s3 | https://www.facebook.com/kristalldentalmaty/ | Facebook presence | 2026-07-14 |
Change History
| Date | Change |
|---|
Spotted an Error?
If any information on this page is outdated or wrong, please tell us. Corrections are reviewed against sources and applied with a public change-history entry.